Refund Policy
We understand that circumstances may change. You are eligible for a full refund for the following services:
- Digital Products: This includes any downloadable items like ebooks, templates, or online courses.
- Operational Services: This refers to services like website audits, SEO analysis, or social media setup that do not involve ongoing consultation.
Refund Process:
- Initiate Cancellation: Send an email to cancellations@shivappar.com with your order details and reason for cancellation.
- Confirmation: We will send you an email confirmation of your cancellation.
- Refund Processing: Your refund will be processed within 7 working days from the date of the cancellation email.
- Refund Disbursement: Please note that the time it takes for the refund to appear in your account may vary depending on your payment service provider.
Important Notes:
- Refunds will be credited back to the original payment method used for the purchase.
- We cannot guarantee the timeframe for the refund to reflect in your account as it depends on your bank or payment provider's processing times.
We hope these policies are clear and easy to understand.
If you have any questions, please don't hesitate to contact us.